We craft every canvas on demand, so please allow 3–5 business days for our team to produce and prepare your order. This production window is already factored into our free shipping estimate, so you’ll receive the most accurate delivery date at checkout. As soon as your print ships, we’ll send you an email with tracking details and expected delivery times. Keep in mind that during holiday seasons, a small delay may occur due to increased volume – thank you for your patience.

Absolutely! Free worldwide shipping with tracking is part of the Kr8ink promise. We work with global production partners to fulfill orders from nearby locations. Whether you’re in the US, EU, or across the globe, we aim to deliver your art with speed and transparency.

Once your canvas is shipped, you’ll receive an email containing your tracking link and estimated delivery time, as shared by the shipping carrier. If you haven’t received this email within 7 business days, be sure to check your spam folder. Still no update? Just get in touch – our support team will sort it out right away.

If your artwork arrives damaged or shows a manufacturing defect, we’ve got you covered. Please contact us within 30 days of delivery with clear photos showing the issue. In such cases, you’ll receive either a full refund or a free reprint – no need to return the item. For products ordered incorrectly (size, color, or change of mind), returns and exchanges aren’t supported since each piece is custom-printed on demand.